1) Problem Gambling:

Whilst the majority of people do gamble responsibly, for some, gambling can become a problem. Bingo Café UK therefore advise you to follow these guidelines:

• Please try and establish limits for purchasing, wagering and losses before you commence gambling
• Gambling is not advised if it interferes with your daily responsibilities
• Gambling is not advised if you are in recovery for any dependency or are under the influence of alcohol or any other substance
• Gambling is not advised if your primary aim is to recoup debt with your winnings.

• Have others ever criticized your gambling?
• Have you ever lied to cover up the amount of money or time you have gambled?
• Do arguments, frustrations or disappointments make you want to gamble?
• Do you game for long periods?
• Do you stay away from work, college or school to gamble?
• Do you gamble to escape from a boring or unhappy life?
• Are you reluctant to spend 'gambling money' on anything else?
• Have you lost interest in your family, friends or pastimes due to gambling?
• After losing, do you feel you must try and win back your losses as soon as possible?
• When gambling and you run out of money, do you feel lost and in despair, and need to gamble again as soon as possible?
• Do you gamble until your last penny is gone, even the bus fare home or the cost of a cup of tea?
• Have you lied, stolen or borrowed just to get money to gamble or to pay gambling debts?
• Do you feel depressed or even suicidal because of your gambling?

Should you find yourself answering yes to one or more of these questions, you may have a problem.

For more information, or assistance please contact Gamcare. Gamcare is a registered charity that provides confidential counseling via telephone for anyone that is affected by problem gambling.

How to contact Gamcare:

2) Parental Controls
It is illegal for anyone under the age of 18 to gamble. Bingo Café UK urges you to ensure that you protect your computer from unauthorised use by minors.

Bingo Café UK is registered with ICRA - Internet Control Rating Association. ICRA provides users with online filtering software to assist in the prevention of underage gaming. To register with ICRA, please visit their website here: www.icra.org

• Netnanny: http://www.netnanny.com/
• Cyberpatrol: http://www.cyberpatrol.com/

4)Self-Exclusion

5)Self Imposed Player Limits
For customers that wish to impose limits on their gambling spend or their wagering time, they may do so by visiting the relevant area within the ‘My Accounts’ section.

6) Access to Account History
Customers can access a full history of deposits and withdrawals by visiting 'My Accounts'.

7) Alderney Gambling Control Commission (AGCC)
Bingo Café UK is committed to providing enjoyable entertainment that is fair. If at any time you feel that you have an issue with the games that are offered, or you are unable to resolve a dispute with Bingo Café UK, then you may lodge a complaint with the Alderney Gambling Control Commission.

The AGCC website is located at: http://www.gamblingcontrol.org/